Company Policy 24 hour towing service


Roadside Assistance Policy

When you call for roadside assistance from Tug Away Towing, make sure to have:

Photo ID
Proof of ownership (title, registration, or insurance card with full VIN number)

Tug Away Towing provides 24/7 emergency towing and roadside assistance to Sun Prairie, Wisconsin, and Dane County.


Impounded Vehicle Release Policy

Tug Away Towing is available Monday through Friday 8:00am—6:00pm and by appointment on Saturday.
In order to release an impounded vehicle:

Bring photo ID and proof of ownership title, registration, or insurance card with full VIN number
Cash only for release
Storage fees of $45 apply to each calendar day

Please call our office with any questions about your impounded vehicle.